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FAQs

Access Frequently Asked Questions from our users about the Industry, our Company and Solutions.

A Digital Signature is a type of electronic signature that encrypts documents with digital codes that are particularly difficult to duplicate. It is the digital equivalent of a signature or stamp that offers more authenticity and security.

Both types are electronic signatures, but a digital signature is more complex and advanced, which we refer to as an AES or advanced electronic signature which includes the tracking, authentication elements, or audit trail that allows them to be authenticated and associated with the person who executed the signature. 

Yes, digital signatures are legal and were officially recognized in 1996 when the United Nations Model Law on Electronic Commerce ('MLEC') allowed the use of electronic signatures and declared that they have the same legal impact as Ink Signatures. Many countries like the United States, European Union, and others have passed laws and regulations. Electronic signatures are legally recognized in the Philippines and are provided for in Republic Act No. 8792 and the Electronic Commerce Act of 2000 (the “E-Commerce Act”) and its implementing rules and regulations.

Yes, because DOCONCHAIN utilizes the hack-proof advantages of blockchain technology with the IBM Hyperledger Fabric and leverage the features included in the Fabric network. It means that Hyperledger Fabric utilizes Crash Fault Tolerance consensus algorithms, meaning it cannot tolerate malicious actors or unauthorized transactions. 

Also, DOCONCHAIN’s digital signature has unique digital identifiers, access controls, encryption, and other systems to protect the document signing from unauthorized access. Also, DOCONCHAIN’s DOC Sign makes sure that the document is locked to ensure that no one can change its content. 

No, signatories don’t need to register for an account and can be Guest users to sign documents sent to them through DOCONCHAIN. By enabling the quick sign feature, the signing process is handled in the platform environment and the guest users are able to sign in without an account. The signature workflow process highlights each field that the recipient needs to sign. This signing workflow process ensures a complete document with no missing or omitted authorizations or acknowledgments.

DOCONCHAIN Doc Sign solution is device agnostic. This means that when a document is uploaded and ready for signing or distribution, signers can use or sign it from any device of their choice - a laptop, desktop, mobile phone, or tablet device.  

None. Depending on the user plan subscription, the users who create a document for electronic signature may have to pay a fee. But recipients don’t have to pay to sign, approve, view, receive, download or print a copy of the completed document.